Client Testimonials
See What Others Are Saying About DSI
Direct Service Insurance handles all of our insurance needs. We have our home, autos, annuities and cannot say enough about the service they provide for us. We have been with a lot of other companies which we were always put on hold when we called the office. However, their staff has made our lives a lot easier, and it’s been easier on our pocket books as well. Thanks Direct Service Insurance.
I have been a client with Direct Service Insurance for a while and the service has been excellent. They handle all my insurance needs from my Business G/L To my work Comp. It’s nice to know that we have a company that believes a client needs are met in every way. The communication between my Agent and Direct Service’s office has been very reassuring to my business. Thanks for making my life a little easier.
I’m proud to say that I’ve been a client with the Direct Service Insurance group for these past six months and they have accomplished all of my insurance needs. I’ve been a Plumber in the Ventura market and I know what customer service is all about. Direct Service Insurance has made my business and myself feel that they go the extra mile to earn my business. They have really saved me a lot of money on my premium with my business and my personal auto. Thanks Direct Service for your services.
I was so impressed with the level of service and honesty that Patrick and his staff provide that I now trust them with all of our insurance needs. It gives me peace of mind knowing my agent is here locally and available if and when we need him.
I used the services of Direct Service Insurance for my general and professional liability insurance (Errors and Omissions) needs from March 2014 through March 2016 while I lived on the central coast of California. My insurance needs as a financial analyst working with city governments were complex. Patrick Hall from Direct Service Insurance went out of their way to do timely and in-depth research on the best rates and the most reliable companies to carry insurance with. The results were great. Patrick took the time to drive from Ventura to meet me in Santa Barbara where I lived then, and explained the ins and outs of what the rates would be and who the best companies were. In March 2016, I moved to Austin, Texas as a result of which I had to carry new insurance in a different state. Once again, Patrick Hall went out of his way to find the best insurance brokers in the state of Texas, introduced me to them and as a result the transition from carrying insurance in one state to another was flawless and superb. If I had continued living in California, I would still be carrying all my insurances with Patrick and his team. I highly recommend Direct Service Insurance and the dedicated client services for all your insurance need.
I have worked with Direct Service Insurance for a few years now on not only my own company’s insurance needs but also our client’s insurance needs. Direct Service Insurance is always the first agent that comes to my mind when someone asks me to refer them a good agent. The main reason is their customer service. They always work to deliver policies on their client’s terms and at the right price. And they always spend the extra effort and time to figure out how to make it work for their clients, even if there isn’t an immediate answer. That extra effort allows their client the luxury of worrying about one less thing in their busy lives. To me, as a business owner, that is invaluable.